Shipping Information

At Limango De Home, we strive to provide you with a seamless shopping experience. Below, you’ll find detailed information about our shipping options, processing times, and delivery estimates.

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation.

Shipping Methods

  • Standard Shipping: Delivered via DHL or FedEx. Estimated delivery time is 10-15 business days after dispatch. Shipping fee: €12.95.
  • Free Shipping: Available for orders over €50. Delivered via EMS. Estimated delivery time is 15-25 business days after dispatch.

Shipping Regions

We ship globally, excluding certain remote areas and parts of Asia. Please check our website for specific details regarding your region.

Returns & Exchanges

Your satisfaction is our priority. If you’re not completely satisfied with your purchase, you may return or exchange items within 15 days of receiving your order. Please review our return policy below for a smooth process.

Return & Exchange Process

  1. Request a Return/Exchange: Send an email to [email protected] with the subject line „Rücksendung/Umtausch“ and include the following details:
    • Your order number
    • Items you wish to return or exchange
    • Reason for the return/exchange
  2. Prepare Your Return: Securely pack the items in their original packaging and include the original invoice.
  3. Ship Your Return: Send the package to the following address:

    Limango De Home
    Sonnenallee 31
    Freiburg, DE 30364

  4. Confirmation: Once we receive your package, we will notify you via email and initiate the return or exchange process.

Refund Process

After receiving and inspecting your return, we will process your refund within 5-7 business days. The refund will be credited to your original payment method. Please note that processing times may vary depending on your payment provider.

Non-Returnable Items

Due to hygiene reasons, the following items cannot be returned or exchanged:

  • Badtextilien (Bath Textiles)
  • Bettwäsche & Bettwaren (Bed Linens & Bedding)
  • Kerzen (Candles)

Please ensure you carefully review these items before purchasing.

Contact Us

If you have any questions or need assistance with returns and exchanges, please feel free to contact us: